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Privacy Policy

This privacy policy sets out how Sorrel River Ranch uses and protects any information that you give Sorrel River Ranch when you use this website.

Sorrel River Ranch Privacy Policy

This privacy policy sets out how Sorrel River Ranch uses and protects any information that you give Sorrel River Ranch when you use this website in accordance to GDPR & CCPA guidelines. Sorrel River Ranch is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Topics:

What data do we collect?

We may collect the following information:

  • Name
  • Email
  • Subject
  • Message
  • Company Name
  • Address
  • City
  • State
  • Province
  • Region
  • Postal Code
  • Country
  • Event Title
  • Event Details
  • Arrival
  • Departure
  • Alternative Arrival
  • Alternative Departure
  • Number of Rooms
  • Number of Guests
  • Meeting Space Requirement Details
  • Beverage Requirement Details
  • Budget Details
  • File
  • Comments

How do we collect your data?

You directly provide Sorrel River Ranch with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Fill in contact, survey, request or gift certificates form.

How will we use your data?

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
  • During the booking process with Sorrel River Ranch, we use 3rd party software and service providers and by booking a room a user automatically acknowledges that Sorrel River Ranch is not responsible for external providers privacy polices, data protection and tracking policies and the user indemnifies Sorrel River Ranch against any legal action relating to 3rd party providers.
  • ADD GOOGLE ANALITYCS STATEMENT

How do we store your data?

Sorrel River Ranch securely stores your data on servers provided by WPEngine.

Sorrel River Ranch will keep your submited, collected data for ________ period. Once this time period has expired, we will delete your data by removing entries from database collected by form submissions.

Marketing

Sorrel River Ranch would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Sorrel River Ranch would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sorrel River Ranch for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sorrel River Ranch correct any information you believe is inaccurate. You also have the right to request Sorrel River Ranch to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sorrel River Ranch erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sorrel River Ranch restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sorrel River Ranch’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sorrel River Ranch transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at:

877-317-8244

Or write to us:

marketing@sorrelriver.com

CCPA Information

California Residents
If you are a resident of the State of California, this Section addresses your rights and our
obligations under the California Consumer Privacy Act of 2018 (“CCPA”). Terms used in this Section have the
same meaning as provided in the CCPA. Information We Collect
Our Site collects information that identifies, relates to, describes, references, is capable of
being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer
or device (“personal information”). In particular, our Site has collected the following categories of
personal information from visitors within the last 12 months:Category: Identifiers.
Examples: A real name, IP address, email address, account name, or other similar identifiers.Category: Personal information categories listed in the California Customer Records statute
(Cal. Civ. Code § 1798.80(e)).
Examples: A name, address, telephone number, and (if you are applying for a job) your current employment
and employment history.

Category: Internet or other similar network activity.
Examples: Browsing history, search history, information on a consumer’s interaction with a website,
application, or advertisement.

Category: Geolocation data.
Examples: Physical location or movements.

Personal information does not include:

Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the CCPA’s scope.

We obtain the categories of personal information listed above from the following categories of
sources:

Directly from you. For example, from forms you complete on our
website.

Indirectly from you. For example, from observing your actions on
our website or interactions with our advertisers.

Use of Personal Information

We may use, or disclose the personal information we collect
for one or more of the following business purposes:

To fulfill or meet the reason you provided the
information. For example, if you share your name and contact
information to request a price quote or ask a question about our
products or services, we will use that personal information to
respond to your inquiry. If you provide your personal information to
purchase a product or service, we will use that information to
process your payment and facilitate delivery. We may also save your
information to facilitate new product orders or process returns.
To provide you with support and to respond to your
inquiries, including to investigate and address your concerns and
monitor and improve our responses.
To respond to law enforcement requests and as required
by applicable law, court order, or governmental regulations.
As described to you when collecting your personal
information or as otherwise set forth in the CCPA.
We will not collect additional categories of personal
information or use the personal information we collected for
materially different, unrelated, or incompatible purposes without
providing you notice.

Sharing Personal Information
We disclose all of the above categories of personal
information to our third-party service providers subject, in each case,
to a written contract that describes the business purpose of the
disclosure and requires the recipient to both keep that personal
information confidential and not use it for any purpose except
performing the contract.

Sales of Personal Information
We do not and will not sell your personal information.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain
information to you about our collection and use of your personal
information over the past 12 months. Once we receive and confirm your
verifiable consumer request, we will provide:

The categories of personal information we collected
about you.
The categories of sources for the personal information
we collected about you.
Our business or commercial purpose for collecting or
selling that personal information.
The categories of third parties with whom we share that
personal information.
The specific pieces of personal information we collected
about you (also called a data portability request).
The categories of personal information we sold to a
purchaser, and the categories of recipients.
The categories of personal information we disclosed for
a business purpose, and the categories of recipients.

Deletion Request Rights

You have the right to request that we delete any of your
personal information that we collected from you and retained, subject to
certain exceptions. Once we receive and confirm your verifiable consumer
request, we will delete (and direct our service providers to delete)
your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information
is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the
personal information, provide a good or service that you requested,
take actions reasonably anticipated within the context of our
ongoing business relationship with you, or otherwise perform our
contract with you.

Detect security incidents, protect against malicious,
deceptive, fraudulent, or illegal activity, or prosecute those
responsible for such activities.
Debug products to identify and repair errors that impair
existing intended functionality.
Exercise free speech, ensure the right of another
consumer to exercise their free speech rights, or exercise another
right provided for by law.
Comply with the California Electronic Communications
Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific,
historical, or statistical research in the public interest that
adheres to all other applicable ethics and privacy laws, when the
information’s deletion may likely render impossible or seriously
impair the research’s achievement, if you previously provided
informed consent.

Enable solely internal uses that are reasonably aligned
with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information
that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion
Rights
To exercise the access, data portability, and deletion rights
described above, you can contact us by email at legal@sorrelriver.com or by
phone at (631) 623-6193. Only you, or a person registered with the
California Secretary of State that you authorize to act on your behalf,
may make a verifiable consumer request related to your personal
information. You may also make a verifiable consumer request on behalf
of your minor child.

You may only make a verifiable consumer request for access or
data portability twice within a 12-month period. The verifiable consumer
request must:

Provide sufficient information that allows us to
reasonably verify you are the person about whom we collected
personal information or an authorized representative.
Describe your request with sufficient detail that allows
us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal
information if we cannot verify your identity or authority to make the
request and confirm the personal information relates to you. We will
only use personal information provided in a verifiable consumer request
to verify the requestor’s identity or authority to make the request.

Response Timing and Format
We endeavor to respond to a verifiable consumer request within
45 days of its receipt. If we require more time, we will inform you of
the reason and extension period in writing. We will deliver our written
response by mail or electronically, at your option. Any disclosures we
provide will only cover the 12-month period preceding our receipt of
your request. The response we provide will also explain the reasons we
cannot comply with a request, if applicable. For data portability
requests, we will select a format to provide your personal information
that is readily useable and should allow you to transmit the information
from one entity to another entity without hindrance, specifically by
electronic mail communication.

We do not charge a fee to process or respond to your
verifiable consumer request unless it is excessive, repetitive, or
manifestly unfounded. If we determine that the request warrants a fee,
we will tell you why we made that decision and provide you with a cost
estimate before completing your request.

Non-Discrimination
We will not discriminate against you for exercising any of
your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or
services, including through granting discounts or other benefits, or
imposing penalties.
Provide you a different level or quality of goods or
services.
Suggest that you may receive a different price or rate
for goods or services or a different level or quality of goods or
services.

However, we may offer you certain financial incentives
permitted by the CCPA that can result in different prices, rates, or
quality levels. Any CCPA-permitted financial incentive we offer will
reasonably relate to your personal information’s value and contain
written terms that describe the program’s material aspects.
Participation in a financial incentive program requires your prior opt
in consent, which you may revoke at any time.

California’s “Shine the Light” law (Civil Code Section §
1798.83) permits users of our Website that are California residents to
request certain information regarding our disclosure of personal
information to third parties for their direct marketing purposes. To
make such a request, please send us an electronic message through our
website or write us at our address listed on our webpage.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Sorrel River Ranch uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • ADD GOOGLE ANALITYCS COOKIE USE

There are a number of different types of cookies, however, our website uses:

Functionality – Sorrel River Ranch uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Sorrel River Ranch uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sorrel River Ranch sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Data Sharing

We may disclose personally identifying information (PII) about you:

    • With our service providers: We contract with companies who help with parts of our business operations. We require that our service providers only use your PII in connection with the services they perform for us.
    • With service providers to our Advertisers: Our Advertisers may contract with companies who handle data (such as Advertisers’ customer lists) for them.
    • With our subsidiaries and related companies
    • In connection with legal proceedings: When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise,

establish or defend the legal rights of Sorrel River Ranch.

  • In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your PII in connection with the sale.

We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to better target ads to you.

Finally, we may disclose aggregated, anonymized information to our Advertisers and other third parties.

Privacy policies of other services & websites

The Sorrel River Ranch website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sorrel River Ranch keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Sorrel River Ranch’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at:

877-317-8244

Or write to us:

info@sorrelriver.com